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OnePoint Patient Care Data Breach

Posted on behalf of Arnold Law Firm on December 10, 2024 in Data Breach

NOTICE: If you received a NOTICE OF DATA BREACH letter from OnePoint Patient Care, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.

On October 14, 2024, OnePoint Patient Care (“OnePoint”) reported a significant cybersecurity incident to the Department of Health & Human Services (“HHS”) Office of Civil Rights. Subsequently, OnePoint also notified the Offices of the Attorney General in Maine and California. According to its report, OnePoint detected suspicious activity on August 8, 2024. A subsequent investigation confirmed that an unauthorized third party had accessed and acquired certain sensitive and private data from OnePoint’s network between August 6 and August 8, 2024. 

Recently, on or about November 26, 2024, OnePoint began sending data breach notification letters to those affected by the Data Breach. Each notification letter includes access to credit monitoring and identity restoration services provided by Experian IdentityWorks Credit 3B. 

According to OnePoint’s report, approximately 1,741,152 individuals were impacted by the Data Breach. As the announcement was made only recently, OnePoint has not yet disclosed additional details. If you received a data breach notification letter from OnePoint, it indicates that you were affected by the Data Breach. 

Headquartered in Tempe, Arizona, OnePoint is a leading provider of pharmacy services for hospices. Founded in 1965, the company initially operated in Phoenix, Arizona, and became a pioneer in hospice pharmacy services when the Medicare hospice benefit was introduced in the 1980s. OnePoint offers comprehensive services, including medication dispensing, delivery, clinical support, and pharmacy benefits management (PBM), all aimed at enhancing the quality of care for hospice patients. With about 341 employees, OnePoint generates approximately $82.6 million in annual revenue. 

WHAT INFORMATION IS INVOLVED IN THE ONEPOINT PATIENT CARE DATA BREACH?

The type of compromised information varied among individuals and potentially included:

  • Name, 
  • Address, 
  • Residence information, 
  • Medical record number, 
  • Diagnosis, 
  • Social Security number,
  • Prescription information.

This information is called your Personally Identifiable Information (“PII”). It tells others about you and is considered part of your identity. Businesses are required to secure this information or risk facing statutory penalties, among other legal penalties. Stolen PII can be used by identity thieves to engage in fraudulent activity using your identity. 

Personal medical information (a specific type of PII) is referred to as Protected Health Information (“PHI”). It is protected under both state and federal law. Healthcare providers and other businesses who handle PHI are required to protect that information. Like stolen PII, stolen PHI can be used by identity thieves to engage in fraudulent activity using your identity. Quite often, PII and PHI are used in conjunction by hackers.

The best way to protect yourself after a data breach is to sign up for credit and identity protection services as soon as possible. 

NOTICE: If you received a NOTICE OF DATA BREACH letter from the OnePoint Patient Care, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.