PATELCO CREDIT UNION DATA BREACH

NOTICE: If you received a Notice of Data Breach letter from Patelco Credit Union (“Patelco”) or Sovos Compliance LLC (“Sovos”) on behalf of Patelco, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.

photo illus of data breach imageOn or about September 22, 2023, Patelco, announced that they suffered a data breach impacting consumers who are members of Patelco, a credit union, and informing consumers that their Personally Identifiable Information (“PII”) was accessed and downloaded by unauthorized individuals when these unauthorized individuals exploited a vulnerability in their vendor’s software application named SecureFT (“Data Breach”). Patelco, learned of the Data Breach on or around May 31, 2023 when Sovos, a company Patelco employed relating to unclaimed property issues, informed them that one of its vendors, Progress Software, announced a vulnerability in its software application named SecureFT.

On or about September 22, 2023, Patelco, disclosed that “Progress Software announced a previously unknown vulnerability in its MOVEit Transfer application (SecureFT)” which Sovos had “utilized to help Patelco Credit Union deliver services associated with an account belonging to you.” It further detailed that it “recently determined that unauthorized actors exploited the then-unknown MOVEit vulnerability to download a file containing some of your personal information.” Patelco stated that the types of PII accessed by the unauthorized individuals included individuals’ “name[s], address[es], email[s], Social Security number[s], Patelco account (member) number[s], date[s] of birth, phone number[s], and Driver’s License number[s] ([for] select accounts only).”

Patelco is a full-service credit union based in Dublin, California and is one of the largest credit unions in the nation. Patelco employs roughly 850 employees, maintains approximately $9 billion in assets, and boasts over 450,000 members nationwide. According to Patelco’s public announcement, approximately 181,507 Patelco members throughout the United States were exposed. If you received a Notice of Data Breach Letter from Patelco, or Sovos, on behalf of Patelco, then you were impacted by the Data Breach.

Patelco stated in the announcement that it plans to offer credit monitoring and identity protection services to victims of the Data Breach through Kroll for two years.

WHAT INFORMATION IS INVOLVED?

According to Patelco, the following information was exposed:

  • Name
  • Address
  • Email
  • Social Security number
  • Patelco account number
  • Date of birth
  • Phone number
  • Driver’s License number

This information is called your Personally Identifiable Information (“PII”). It tells others about you and is considered part of your identity. Businesses are required to secure this information or risk facing statutory penalties, among other legal penalties. Stolen PII can be used by identity thieves to engage in fraudulent activity using your identity.

The best way to protect yourself after a data breach is to sign up for credit and identity protection services as soon as possible. California offers extra protections and legal rights to its residents through the California Consumer Privacy Act (“CCPA”).

NOTICE: If you received a Notice of Data Breach letter from Patelco, or Sovos on behalf of Patelco, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.