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California Cryobank Data Breach

Posted on behalf of Arnold Law Firm on March 20, 2025 in Data Breach
Updated on March 21, 2025

NOTICE: If you received a NOTICE OF DATA BREACH letter from California Cryobank, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.

On March 14, 2025, California Cryobank, LLC (“Cryobank”) reported a significant cybersecurity incident to the Attorney’s General offices of Maine, New Hampshire, and Vermont. According to the notice, between April 20th and 22nd, 2024, an unauthorized party accessed individuals’ private and sensitive personal information stored in Cryobank’s system (the “Data Breach”). At this time, the number of impacted individuals is unknown. 

While the breach was discovered on April 21, 2024, it took until March 2025 for Cryobank to send data breach notification letters to individuals impacted by the Data Breach. Each notification letter includes complimentary twelve-month access to single bureau credit monitoring services through Cyberscout, a TransUnion company. If you received a data breach notification letter from Cryobank, it indicates that you were affected by the Data Breach. 

Founded in 1977, Cryobank is a sperm bank headquartered in Los Angeles, California. Cryobank is a healthcare provider that specializes in reproductive health services, including semen cryopreservation, egg and embryo storage, and artificial insemination assistance. Cryobank serves customers internationally, offering shipping to more than 40 countries worldwide. Cryobank has an annual revenue of around $20 million and it employs about 115 individuals. 

WHAT INFORMATION IS INVOLVED IN THE CALIFORNIA CRYOBANK DATA BREACH?

According to its notice, the information leaked in the Data Breach includes: 

  • Name
  • Social Security number
  • Driver’s License number
  • Financial Account number
  • Health Insurance information

This information is called your Personally Identifiable Information (“PII”). It tells others about you and is considered part of your identity. Businesses are required to secure this information or risk facing statutory penalties, among other legal penalties. Stolen PII can be used by identity thieves to engage in fraudulent activity using your identity. 

Personal medical information (a specific type of PII) is referred to as Protected Health Information (“PHI”). It is protected under both state and federal law. Healthcare providers and other businesses who handle PHI are required to protect that information. Like stolen PII, stolen PHI can be used by identity thieves to engage in fraudulent activity using your identity. Quite often, PII and PHI are used in conjunction by hackers.

The best way to protect yourself after a data breach is to sign up for credit and identity protection services as soon as possible. 

California offers extra protections and legal rights to its residents through the California Consumer Privacy Act (“CCPA”) and the Confidentiality of Medical Information Act (“CMIA”.)

NOTICE: If you received a NOTICE OF DATA BREACH letter from California Cryobank, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.