Dove Healthcare Data Breach
NOTICE: If you received a NOTICE OF DATA BREACH letter from Hillcrest Convalescent Center, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.
On March 18, 2025, Dove Healthcare (“Dove”) reported a significant cybersecurity incident to the Maine Attorney General’s Office. According to its report, Dove experienced suspicious activity on or around July 6, 2024. A subsequent investigation confirmed on March 6, 2025, that an unauthorized third party had accessed and acquired private and confidential information from Dove’s network.
Recently, Dove began sending data breach notification letters to those affected by the data breach. Included in its data breach notification letters is an offer of complimentary credit monitoring and identity theft protection services for impacted individuals.
According to Dove’s report, approximately 16,255 individuals were impacted by the data breach. As the announcement was made only recently, Dove has not yet disclosed additional details. If you received a data breach notification letter from Dove, it indicates that you were affected by the data breach
Founded in 1997, Dove Healthcare is a senior living and healthcare company based in Eau Claire, Wisconsin. It operates 11 skilled nursing and rehabilitation centers, six assisted living residences, and three independent living complexes across Wisconsin. Dove’s core services include inpatient and outpatient rehabilitation, post-hospital care, ventilator and tracheostomy care, skilled nursing, long-term, and end-of-life care, as well as senior independent living, assisted living, and memory care. Dove employs over 1,300 individuals, serving an average of 625 residents and patients daily.
WHAT INFORMATION IS INVOLVED IN THE DOVE HEALTHCARE DATA BREACH?
The type of compromised information potentially included:
- Name
- Date of Birth
- Social Security numbers
- Driver’s license numbers
- Medical Information, including:
- Patient ID
- Radiological tests
- Medical record numbers
- Medical histories
- Mental/physical conditions
- Medical treatments
- Diagnoses
- Healthcare professional information
This information is called your Personally Identifiable Information (“PII”). It tells others about you and is considered part of your identity. Businesses are required to secure this information or risk facing statutory penalties, among other legal penalties. Stolen PII can be used by identity thieves to engage in fraudulent activity using your identity.
Personal medical information (a specific type of PII) is referred to as Protected Health Information (“PHI”). It is protected under both state and federal law. Healthcare providers and other businesses who handle PHI are required to protect that information. Like stolen PII, stolen PHI can be used by identity thieves to engage in fraudulent activity using your identity. Quite often, PII and PHI are used in conjunction by hackers.
The best way to protect yourself after a data breach is to sign up for credit and identity protection services as soon as possible.
NOTICE: If you received a NOTICE OF DATA BREACH letter from Dove Healthcare, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.